Com-X has been named a Finalist in the APAC category of the 2026 MSP Titans of the Industry Awards, recognising the company’s consultative approach to managed services, cybersecurity expertise and its focus on delivering measurable outcomes for customers.
The recognition places Com-X among a select group of technology providers recognised for their approach to customer success, service delivery and leadership in an increasingly complex technology landscape.
The MSP Titans of the Industry Awards recognise managed service providers demonstrating excellence, innovation and leadership across the managed services industry. The awards celebrate organisations that deliver strong customer outcomes, demonstrate technical expertise and evolve their service models to meet the changing needs of businesses. Through a competitive judging process, the awards highlight MSPs making a meaningful contribution to their customers and the broader technology industry.
For Com-X, managed services are about more than maintaining technology. The company works closely with customers to understand their business, identify opportunities and risks, provide proactive expertise and deliver solutions that address their immediate needs while helping them prepare for what comes next.
Its consultative approach brings together managed services, digital workspace expertise and cybersecurity capabilities, giving customers access to a team that can look across their technology environment and provide practical guidance based on their specific business requirements.
“This recognition reflects the way our team works with customers every day,” said Qui Truong, Co-Founder and Technical Director, Com-X. “Our role is not simply to manage technology. It’s to understand the challenges our customers are facing, provide the right expertise and guidance, and work alongside them to deliver outcomes that create real value.
Customer outcomes are central to the Com-X approach. The company’s submission highlighted real-world customer use cases demonstrating how its recommendations, proactive service and technical expertise have helped organisations address complex technology and security challenges.
As technology continues to evolve, Com-X also works with customers to look beyond immediate requirements and understand what their technology environment needs to support the future of their business – from strengthening security and resilience to improving the digital experience for their people.
“Being named a finalist is recognition of the expertise and commitment across our team, but also of the trust our customers place in us,” said Stephen Laird, Co-Founder and Technical Director, Com-X. “The best technology partnerships are built on understanding the customer, challenging assumptions where appropriate and providing clear guidance on the path forward. That’s the experience we aim to deliver every day.”
The MSP Titans of the Industry Awards recognise organisations that have adapted to the unique needs, trends, and challenges of their region. MSPs in this category demonstrate local expertise, deliver tailored solutions, and have become leaders in their markets, setting the standard for excellence while strengthening the business communities they serve.
Winners will be announced at the 2026 MSP Titans of the Industry Awards on 9th of December 2026, at The Beverly Hilton, Los Angeles, California.
This announcement comes off the back of a highly successful year for Com-X, who was named Parallels ANZ Partner of the Year, CXANZ Citrix Partner of the Year and Marketing Partner of the Year for ANZ; Progress ShareFile Partner of the Year for ANZ; and crowned Best Digital Workspace Partner at the 2026 APAC Insider Australian Enterprise Awards.
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